Privacy Policy
Privacy Policy
This is the privacy policy for MediaConnect. It applies to the Android app, the Windows and Linux desktop apps, this website, and support for the product.
MediaConnect is sold and operated by Marcus C. Williams, a sole proprietor in Rochester, New York. The public address of this policy is https://direct2social.app/privacy.
Buyers, support, and privacy requests: [email protected].
1. What this policy covers
This policy covers:
- the MediaConnect Android app;
- the MediaConnect Windows and Linux desktop apps;
- direct2social.app, including a purchase you start here;
- support, privacy, and security messages you send us.
The app window may be titled MCW Media Connect. That is the same product. This policy does not replace the separate privacy notice for the Marcus C. Williams personal website.
2. Information that stays on your device
Posts and connected-account secrets are meant to stay on the device you use. Depending on what you do, the app may keep:
- settings;
- drafts, captions, and the version written for each network;
- schedules and publishing instructions;
- which accounts you connected;
- receipts, status, and items that need your attention;
- references to your source files, media the app manages, copies made for publishing, and file checks;
- backups you create with the app’s own tools.
We do not set a server retention period for information we do not hold. Social-account tokens stay on the device on Android, Windows, and Linux. Those tokens are not sent to the license server. We do not ask for your social-network password.
3. License, install, and activation
The Android, Windows, and Linux apps send a license key and a device or install id (installId) to our license server when they activate and when they check in online. That check confirms the license and the device limit. It does not upload your posts or your social-account tokens.
We keep download records and activation records as proof of install. Those records can include the buyer email or Stripe customer id, the file or artifact downloaded, the time, the device or install id, and a hashed form of the network address used for the request (not the raw address). They can also include the plan tied to the license.
If we revoke a device or a license, the app locks the next time it checks in online. If the device is offline, a paid license can keep working for 7 days. After that offline grace, the app needs a successful online check-in.
Posts, settings, and social-account tokens stay on the device on Android, Windows, and Linux. Those tokens are not sent to the license server.
4. Networks you connect
When you connect a social network, MediaConnect opens that network’s sign-in and uses what is needed to show the account and to carry out the upload or publish you ask for. Each network controls its own systems, logs, retention, and rules.
When you tell the app to publish or upload, it sends the content and the instructions that network requires. The network may keep that information under its own terms. Information does leave the device for the actions you authorize.
5. TikTok
If you connect TikTok, you sign in on TikTok’s own screen (Login Kit). The app uses TikTok’s Content Posting API only when you choose to upload or publish a video and caption you have reviewed in the app. We use the connection to show which TikTok account is linked, to send the video and text you approve, and to show upload or publish status in the app.
MediaConnect does not ask for or store your TikTok password. TikTok access and refresh tokens stay on your device. We do not run a service that holds your TikTok login.
When TikTok is connected, the app may store on your device:
- your TikTok open identifier;
- display name and avatar address from the basic profile;
- access and refresh tokens;
- status for uploads or posts you request, such as processing, success, or failure.
If you send a video to your TikTok inbox, TikTok receives the video and the details you send. If you publish directly, TikTok receives the video, caption, and settings you confirm in the app. We request only the TikTok scopes needed for basic profile, video upload (including inbox), and video publish when you turn TikTok on. We do not request TikTok Data Portability API scopes in this version.
These practices are part of this privacy policy. Your use of TikTok stays under TikTok’s Terms of Service and TikTok’s Privacy Policy. MediaConnect is not affiliated with or endorsed by TikTok.
6. Payments and Stripe
Stripe is the payment processor for plans sold on this website. Stripe handles the payment, the subscription, and the receipt. Card details are entered on Stripe’s checkout, not stored by us as a full card number.
Stripe receives the billing details you submit, including the payment method and the email you use at checkout, under Stripe’s privacy policy. We receive the subscription status, the plan, and the customer record we need to unlock a license.
7. This website and the referral cookie
If you open a referral link, we keep that code in a first-party cookie named mcw_ref. This website stores it in this browser for 60 days. A later purchase on this website can then credit the member who referred you. We do not sell that code.
The email checks and the contact form on this site do not send or store what you type. This website does not use a separate advertising tracker. If that changes, this policy will be updated before the change is described as public.
8. Support messages
If you email [email protected], we receive what you choose to send. That can include your name, email address, app version, device type, the network involved, a description of the problem, screenshots, and the replies.
We may keep that correspondence for up to 24 months after the last substantive message, unless we still need it for an open support matter, security, abuse, fraud prevention, a legal duty, a dispute, or enforcement of the terms.
9. Diagnostics you choose to send
If you send a diagnostic bundle, it may contain technical details needed to look at a problem. The tools are built to strip common secret material. You should still look at anything you send. We may keep a bundle for up to 90 days after the matter is resolved, unless a longer period is needed for an open investigation, continuing support, security, a legal duty, or a dispute.
Do not send passwords, sign-in codes, access tokens, refresh tokens, authorization codes, private keys, or unrelated personal files.
10. How long commercial records are kept
We keep license, download, activation, and subscription records while the subscription is active, and for as long as we need them to prove the install, prevent fraud, meet accounting and other legal duties, or handle a dispute. Support records follow the period above.
Copies in backups come off on the ordinary backup cycle after the source record is no longer required. A backup does not disappear from every older copy the moment you ask.
11. Deletion and disconnecting TikTok
To ask for deletion, email [email protected] and say what you want removed. Privacy requests use that same address.
On your device: posts, captions, media, schedules, settings, and social-account tokens, including TikTok tokens, stay local until you delete them. Use the app’s delete controls, or uninstall the app. Deleting local data does not delete posts already published, records a network keeps, source files outside the app, or a backup you stored yourself.
On the license server: we hold license, download, and activation records, and we hold support messages you sent us. Ask us and we will delete or disconnect those, except records we must keep for accounting, fraud prevention, security, or a legal claim. The license server does not hold your social-account tokens.
At Stripe: Stripe holds the payment, the subscription, and the receipt. We can ask Stripe to close or update the customer record. Stripe may keep what it needs for its own legal duties. Canceling a subscription is separate from deleting local app data. Cancel online anytime, in one step. No calls, no hoops.
To disconnect TikTok, use Disconnect for TikTok in the app’s account settings. That removes the TikTok connection and the local tokens from the device. It does not delete your TikTok account, and it does not remove videos already posted on TikTok.
12. Security and age
No system is perfectly secure. Protect the device, the account on that device, and the networks you connect. MediaConnect is for people 18 or older.
13. Changes and contact
We may update this policy as the product or the law changes. The date at the top is the current version. The current policy is this page.
Marcus C. Williams, sole proprietor, Rochester, New York.
Support and privacy: [email protected]
The terms of service are at https://direct2social.app/terms.